New List of Top 15 Answering Service Companies in 2020 Announced by B2B Ratings and Reviews Firm Clutch
Aug 18, 2020
WASHINGTON, Aug. 19, 2020 /PRNewswire/ -- Today, Clutch released an updated list of the top answering services in 2020. Clutch is the leading B2B ratings and reviews platform. All answering service providers were vetted based on client feedback, market presence, and work quality.
The top 15 firms are as follows:
"Every business recognizes the importance of customer service. In an increasingly digital market, human interaction can go a long way," said Elaine Oves, senior business development analyst at Clutch. "Virtual support is certainly useful, but phone services provide the attention that customers notice."
Nearly half of customers want to use the phone to communicate with companies, according to research from marketing automation platform HubSpot. Phone answering service does not mean automated messages, however.
Clutch's list of the top answering service providers includes companies with vetted client reviews that have demonstrated personal and effective customer service.
Research identifying the leading answering service providers is ongoing. Companies interested in being featured can get listed. Upcoming press releases will highlight top answering services in select locations.
These results are a snapshot of Clutch's Leaders Matrix on August 18. Rankings are dynamic and may not reflect the rankings currently listed on Clutch's website.
The full research can be found at https://clutch.co/call-centers/answering-services/leaders-matrix.
About Clutch
Clutch is the leading ratings and reviews platform for IT, marketing, and business service providers. Each month, over half a million buyers and sellers of services use the Clutch platform, and the user base is growing over 50% a year. Clutch has been recognized by Inc. Magazine as one of the 500 fastest growing companies in the U.S. and has been listed as a top 50 startup by LinkedIn.
Contact
Elaine Oves
202.741.9935
[email protected]
SOURCE Clutch
Related Links
Hot News
YOUR NEWS, OUR NETWORK.
Do you have Great News you want to tell the world?
Be it updates about your business or your community, you can make sure that it’s heard by submitting your story to our network reaching hundreds of news sites across 6 verticals.